I don’t know – it looks ok to me. The service has the same look and feel as the rest of the SF site (which can be improved, I know), and its working ok. There are some minor issues which is understandable due to the beta nature, and there are several usability issues where its really hard to the buyer – especially the non-technical one – to understand what is offered and what type of service one can get.

But I think it all comes down to what people expect from beta software – Google is to blame for all of this, I guess, as they make all their on-line services available for extended periods of time as “public betas”: Gmail was in beta for about 5 years or something. People have to come to expect that public beta means “software that works very well, but maybe lacks some features that we want to see so we aren’t saying its a production version yet”. Which is really not what “beta release” meant historically.